Terms of Use

1. Overview

Welcome to Bevlore.

Bevlore is an online learning platform dedicated to wine, spirits, beer and bartending education.

These Terms of Use govern your access to and use of the Bevlore website, memberships, courses, downloadable resources, assessments, certificates and any related services collectively referred to as the Services.

By creating an account, purchasing a membership or using any part of the Services, you agree to be legally bound by these Terms.

If you do not agree with these Terms, you must not access or use the Services.

These Terms apply to all visitors, registered users and subscribers.

2. About Bevlore

Bevlore is a brand operated by:

3. Definitions

In these Terms:

Bevlore, we, our and us refer to Bevlore and its legal operator.

User, you and your refer to any person accessing or using the Services.

Membership means a recurring subscription providing access to eligible courses and learning resources.

Course means any educational programme, lesson, video, quiz, assessment, downloadable material or other learning content made available through Bevlore.

Content includes videos, text, graphics, illustrations, quizzes, PDFs, certificates, software, logos, trademarks and any other material published through the Services.

Assignment means any work, document, image or file uploaded by a user for educational purposes.

4. Acceptance of These Terms

By accessing or using Bevlore, you confirm that:

• you have read these Terms;
• you understand them;
• you agree to comply with them;
• you are legally capable of entering into a binding agreement.

If you use Bevlore on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity to these Terms.

5. Eligibility

Bevlore is intended for adults.

You must be at least 18 years old to create an account, purchase a membership or use the Services.

By registering, you confirm that:

• you are at least 18 years old;
• the information you provide is accurate, complete and current;
• you will update your information when necessary.

Bevlore may request reasonable proof of age where necessary.

Accounts created by users who do not meet the minimum age requirement may be suspended or permanently deleted.

6. Account Registration and Security

6.1 Personal account

Access to Bevlore courses and memberships requires the creation of a personal account.

Each user may maintain only one active account unless Bevlore provides prior written authorization.

Your account is personal, non-transferable and may not be shared with any other person.

6.2 Accurate information

You agree to provide accurate, complete and current information when creating and maintaining your account.

Bevlore may suspend access where account information appears false, incomplete, misleading or fraudulent.

6.3 Login credentials

You are responsible for keeping your password and login credentials confidential.

You are responsible for all activity performed through your account, except where such activity results directly from a security failure attributable to Bevlore.

If you believe your account has been compromised, contact us immediately at hello@bevlore.com .

6.4 Account sharing

Account sharing is prohibited.

You must not:

• share your login credentials;
• allow another person to access your account;
• sell, transfer or rent access to your account;
• attempt to access another user’s account;
• use automated systems to create accounts;
• impersonate another person or organization.

Repeated simultaneous access from multiple users, devices, locations or countries may be treated as evidence of account sharing or unauthorized use.

Where misuse is reasonably suspected, Bevlore may:

• log out active sessions;
• request identity verification;
• temporarily suspend the account;
• terminate the account or membership.

7. Memberships and Subscriptions

7.1 Membership access

Bevlore provides access to its paid learning content through recurring memberships.

Unless expressly stated otherwise, individual courses are not available for separate purchase. A membership provides access only to the courses, programmes and resources included in the selected membership level.

The content included in each membership is described on the relevant programme or pricing page at the time of purchase.

7.2 Monthly subscriptions

Bevlore memberships are billed monthly. We currently do not offer annual subscriptions, lifetime memberships or free trials.

Your subscription begins when your payment is successfully processed and continues on a monthly recurring basis until it is cancelled in accordance with these Terms.

7.3 Automatic renewal

By purchasing a membership, you authorize Bevlore and its payment provider to charge the applicable membership fee automatically at the beginning of each new monthly billing period.

Your membership renews automatically unless you cancel it before the next renewal date.

You are responsible for reviewing your renewal date and managing your subscription through your account.

7.4 Membership levels

Different membership levels may provide access to different courses, programmes, resources, certificates or platform features.

Purchasing one membership level does not automatically provide access to content reserved for another membership level unless this is expressly stated.

Bevlore may introduce, rename, combine, replace or discontinue membership levels in the future. Any material change affecting an active paid subscription will be communicated in accordance with applicable law.

7.5 No transfer of membership

Memberships are personal and may not be transferred, assigned, resold, shared or used by another person.

8. Billing and Payments

8.1 Prices and currency

All membership prices are displayed and charged in euros (EUR), unless otherwise indicated.

The total price payable will be displayed before you confirm your purchase.

Any taxes or charges required by applicable law will be shown where applicable.

8.2 Payment processing

Payments are processed securely through Stripe, an independent third-party payment provider.

Bevlore does not directly store your complete payment card details. Stripe processes payment information in accordance with its own terms and privacy practices.

By submitting payment information, you confirm that:

• you are authorized to use the selected payment method;
• the billing information you provide is accurate and current;
• you authorize the recurring charges associated with your membership.

8.3 Payment authorization

Access to paid content is subject to successful payment authorization.

Bevlore may delay, suspend or refuse paid access where:

• a payment is declined;
• a payment cannot be verified;
• the payment information appears incorrect or fraudulent;
• a chargeback or payment dispute is initiated;
• an amount remains unpaid.

8.4 Failed recurring payments

If a recurring payment fails, Bevlore or Stripe may attempt to process the payment again.

We may notify you and request that you update your payment information.

Access to paid courses and membership resources may be suspended if payment remains unsuccessful.

Suspension for non-payment does not require Bevlore to preserve uninterrupted access while the payment issue remains unresolved.

8.5 Billing information

You are responsible for keeping your billing information and payment method up to date.

You should contact us promptly if you believe that a payment has been charged incorrectly.

9. Cancellation, Withdrawal and Refunds

9.1 Cancelling your membership

You may cancel your membership at any time.

Cancellation stops future automatic renewals. Unless applicable law requires otherwise, it does not end access immediately.

After cancellation, you may continue to access the content included in your membership until the end of the billing period for which payment has already been successfully collected.

At the end of that billing period:

• your paid membership access will end;
• paid courses and restricted resources will be locked;
• you will lose access to downloadable resources that you have not already downloaded;
• any files lawfully downloaded before access ended may remain on your device, subject to the licence and restrictions in these Terms.

9.2 How to cancel

You may cancel using the cancellation function made available through Bevlore or your account area.

Where required by applicable law, Bevlore will provide an identifiable, easily accessible and permanent online cancellation function.

You should complete cancellation before your next renewal date to prevent the following billing period from being charged.

9.3 No partial-period refunds

Except where required by mandatory law, cancelling a membership does not create a right to a full or partial refund for a billing period that has already begun.

We do not provide refunds or credits for:

• partially used billing periods;
• unused course access;
• failure to complete a course;
• failure to cancel before a renewal date;
• dissatisfaction caused solely by a change of mind after the applicable withdrawal right has expired or been validly lost;
• suspension or termination resulting from a material breach of these Terms.

This section does not restrict any refund, remedy or consumer right that cannot legally be excluded.

9.4 Statutory right of withdrawal

If you are a consumer protected by French or European Union consumer law, you may have a statutory right to withdraw from a distance contract within fourteen days, without providing a reason.

The existence, duration and exercise of that right depend on the nature of the contract and on the mandatory law applicable to your purchase.

9.5 Immediate access to digital content and services

Bevlore memberships may provide immediate access to digital courses, videos, quizzes, PDFs and other online services after payment.

Where permitted by applicable law, the checkout process may ask you to:

• expressly request that access or contractual performance begins before the end of the statutory withdrawal period;
• provide any acknowledgement concerning the consequences for your withdrawal right that applicable law requires.

Any restriction or loss of a statutory withdrawal right will apply only where all legal conditions have been satisfied. The wording of these Terms alone does not remove a mandatory consumer right.

9.6 Exercising a withdrawal right

Where a statutory withdrawal right remains available, you may exercise it by sending an unambiguous statement of your decision to withdraw to:

Your request must clearly identify:

• your full name;
• the email address linked to your account;
• the membership concerned;
• your decision to withdraw from the contract.

We may request reasonable information necessary to identify the relevant account and transaction.

9.7 Refunds required by law

Where a refund is required under mandatory consumer law, it will be processed using the original payment method unless another method is expressly agreed.

Processing times may depend on Stripe, your bank and the payment method used.

9.8 Defective or unavailable digital service

Nothing in these Terms excludes mandatory legal remedies that may apply where paid digital content or a digital service is not supplied, is materially defective or does not conform to applicable legal requirements.

10. Price Changes

10.1 Changes to membership prices

Bevlore may change its membership prices from time to time.

A new price may apply immediately to new customers and new purchases.

A price increase affecting an existing recurring membership will apply only to a future billing period and will be communicated in advance where required.

10.2 Your choice following a price change

If you do not agree with a price increase affecting your future billing periods, you may cancel your membership before the new price takes effect.

Continuing the membership after the effective date of a properly notified price change constitutes acceptance of the revised price, subject to any mandatory rights available under applicable law.

10.3 Promotional prices

Bevlore may offer temporary discounts, promotional prices or special offers.

Unless expressly stated otherwise:

• promotions are available for a limited time;
• eligibility conditions may apply;
• promotions cannot be combined;
• a promotional price may later renew at the standard price displayed when the offer is accepted;
• promotions do not create a right to receive the same price in the future.

10.4 Errors in displayed prices

We take reasonable steps to display accurate prices.

If an obvious pricing or technical error occurs, Bevlore may correct the error and, where legally permitted, cancel or refuse an affected transaction.

If payment has already been collected for a transaction that is validly cancelled because of an obvious pricing error, the corresponding amount will be refunded.

11. Courses and Programme Access

11.1 Access through membership

Bevlore courses are made available through eligible membership programmes.

Unless Bevlore expressly states otherwise, individual courses are not sold separately.

Your membership provides access only to the courses, lessons, quizzes, resources and features included in your selected programme or membership level.

Access begins after:

• your account has been successfully created;
• any required payment has been successfully processed;
• any additional enrolment requirement displayed during registration has been completed.

11.2 Free courses

Certain Level 1 courses or other introductory content may be offered free of charge.

Registration may still be required to access free courses.

Free access does not create a right to permanent availability, continued access to the same content or access to paid membership features.

11.3 Access duration

Paid course access continues only while your applicable membership remains active, except during any remaining access period following a valid cancellation.

When membership access ends, paid courses and restricted resources may become unavailable.

Course progress, quiz results and certificates may remain recorded in your account where technically available and where retention is permitted under our Privacy Policy.

11.4 Programme requirements

Some courses or programme levels may recommend or require prior knowledge, completion of earlier content or achievement of a minimum assessment result.

You are responsible for reviewing the programme description and determining whether the course is appropriate for your level, objectives and professional needs.

11.5 Personal learning responsibility

Course completion depends on your participation, study, assessment results and compliance with the applicable course requirements.

Purchasing a membership does not guarantee that you will complete a course, pass an assessment, receive a certificate or obtain any professional result.

12. Course Updates and Platform Changes

12.1 Continuous improvement

Bevlore may update its courses and learning platform to maintain, improve or expand the Services.

Updates may include changes to:

• videos and written lessons;
• course titles and descriptions;
• lesson order and programme structure;
• quizzes, assessments and completion requirements;
• PDFs and downloadable resources;
• certificates;
• membership levels and included content;
• platform tools and user interfaces.

12.2 New and revised content

Lessons, courses and resources may be added, revised, replaced or removed over time.

Updated content may replace an earlier version without the earlier version remaining available.

Bevlore is not required to preserve every historical version of a course, quiz, PDF, lesson or certificate format.

12.3 Removal of courses or features

Bevlore may remove or discontinue a course, programme, resource or platform feature where reasonably necessary.

Reasons may include:

• content becoming inaccurate or outdated;
• changes in professional knowledge or teaching standards;
• technical or security requirements;
• licensing or intellectual property restrictions;
• changes to the Bevlore curriculum or business model;
• legal or regulatory requirements.

Where a material change significantly affects an active paid membership, Bevlore will provide information or an appropriate remedy where required by applicable law.

12.4 Future services

Bevlore may introduce additional services, including mobile applications, new membership levels, downloadable resources, notifications or learning tools.

Additional conditions may apply to a future service. Those conditions will be presented before the service is used where necessary.

12.5 Mandatory consumer rights

Nothing in this section removes any mandatory right or remedy relating to the conformity, availability or supply of paid digital content or services.

13. Downloadable Resources

13.1 Authorized downloads

Bevlore may make certain PDFs, worksheets, reference documents or other resources available for download.

A download is permitted only where Bevlore provides an official download function or expressly authorizes the download.

Videos and streaming content may not be downloaded, copied, captured or recorded unless Bevlore expressly provides a download option.

13.2 Personal use only

Downloadable resources are licensed solely for your private, personal and non-commercial educational use.

You may:

• save an authorized resource on your personal device;
• print a reasonable number of copies for your own use;
• use the resource as part of your personal studies.

You may not:

• share a resource with another person;
• upload it to a shared drive, forum or public website;
• distribute printed or digital copies;
• sell, license or commercially exploit it;
• remove copyright, branding or ownership notices;
• modify it for redistribution;
• include it in another course, publication, database or training programme.

13.3 Access after cancellation

When your membership ends, you will lose access to resources that remain available only through the Bevlore platform.

You may retain files that you lawfully downloaded before your access ended.

Retained files remain subject to these Terms, including all restrictions concerning sharing, reproduction, resale, publication and artificial intelligence use.

13.4 Updates to downloadable resources

Bevlore may update or replace downloadable resources.

We are not required to provide future versions of a resource after your membership has ended.

14. Assignments and User Content

14.1 User submissions

Bevlore may allow you to upload assignments, documents, images, answers or other educational material.

Any material that you submit through the Services is referred to in these Terms as User Content.

14.2 Ownership

You retain ownership of the original User Content that you create.

Uploading User Content does not transfer ownership of that material to Bevlore.

14.3 Licence granted to Bevlore

By uploading User Content, you grant Bevlore a limited, non-exclusive and royalty-free licence to:

• host and store the User Content;
• process and technically reproduce it;
• display it to you and to authorized Bevlore personnel or service providers;
• review it for educational and assessment purposes;
• use it as reasonably necessary to operate, secure and provide the Services.

This licence is limited to providing and administering the Services and does not authorize Bevlore to sell your assignments or publish them as marketing material without separate permission.

14.4 Your responsibilities

You confirm that:

• you created the User Content or have permission to use it;
• the User Content does not infringe intellectual property, privacy or other rights;
• the User Content is lawful and relevant to the course;
• the User Content does not contain malicious code or harmful material;
• you will not upload confidential information belonging to a third party without authorization.

14.5 Prohibited User Content

You must not upload content that is:

• illegal, fraudulent or misleading;
• threatening, abusive or discriminatory;
• obscene or sexually explicit;
• infringing or plagiarized;
• harmful to another person’s privacy or reputation;
• unrelated to the educational purpose of the Services;
• infected with malware or other harmful code.

14.6 Review and removal

Bevlore may review, restrict, reject or remove User Content that appears to violate these Terms, applicable law, intellectual property rights, privacy rights or platform security.

Bevlore is not required to retain User Content indefinitely.

14.7 Backups

You are responsible for keeping your own copy of important assignments and files.

Bevlore does not guarantee that User Content can always be restored following deletion, account closure, technical failure or expiry of a retention period.

15. Student Profiles

15.1 Profile information

Bevlore may allow you to create or maintain a student profile.

A profile may include:

• your name;
• a profile photograph or avatar;
• your learning activity and course progress;
• quiz and assessment results;
• certificates;
• other account information supported by the platform.

15.2 Accurate and appropriate information

You must ensure that your profile information is accurate, lawful and appropriate.

You must not use:

• a false identity intended to mislead others;
• another person’s photograph without permission;
• an offensive, discriminatory or abusive username;
• a name or image that infringes a trademark or other right;
• profile information that creates a false impression of endorsement by Bevlore or another organization.

15.3 Profile moderation

Bevlore may modify, hide or remove a username, image or profile element that violates these Terms or creates a security, legal or impersonation risk.

Where appropriate, we may request that you replace or correct the relevant information.

15.4 Profile visibility

Profile information is not intended to be publicly visible unless Bevlore expressly introduces a feature that clearly provides otherwise.

The collection, use, storage and deletion of profile information are further described in the Bevlore Privacy Policy.

16. Certificates and Assessments

16.1 Course assessments

Certain courses may include quizzes, assignments or other assessments.

Completion requirements, passing scores and assessment methods may vary between courses.

Bevlore may update assessment questions, scoring methods or completion requirements as part of normal course development.

16.2 Certificates of completion

Bevlore may issue a certificate where you satisfy the applicable course-completion requirements.

A Bevlore certificate confirms only that the named user completed the identified Bevlore course or programme under the conditions applicable at that time.

16.3 Non-accredited status

Unless expressly stated otherwise, Bevlore certificates are certificates of course completion only.

They are not:

• government-recognized diplomas;
• accredited academic qualifications;
• professional licences;
• regulatory certifications;
• substitutes for qualifications required by an employer, professional body or public authority.

A certificate does not automatically authorize you to practise a regulated profession, serve alcohol, operate a licensed business or perform activities requiring a local permit or qualification.

16.4 Academic integrity

You must complete assessments honestly and independently.

You must not:

• share quiz answers or assessment solutions;
• submit another person’s work as your own;
• allow another person to complete an assessment for you;
• use unauthorized automation to complete assessments;
• manipulate course-progress or completion records;
• obtain a certificate through fraud or misrepresentation.

16.5 Revocation and correction

Bevlore may withhold, correct or revoke a certificate where:

• course requirements were not satisfied;
• the certificate was issued because of a technical error;
• assessment results were manipulated;
• cheating, plagiarism or account sharing occurred;
• false identity or account information was used;
• the certificate was altered or fraudulently represented.

Bevlore may also remove affected quiz results, reset course progress or suspend the relevant account.

16.6 Certificate information

Certificates may display your name, course title, completion date and other information reasonably necessary to identify the achievement.

You are responsible for ensuring that the name and account information used for your certificate are accurate.

17. Intellectual Property Rights

17.1 Ownership of the Services

The Bevlore platform and all Content made available through the Services are owned by, licensed to or lawfully used by Bevlore.

This includes, without limitation:

• course videos and audio recordings;
• written lessons and educational explanations;
• PDFs, worksheets and downloadable resources;
• quizzes, questions, answers and assessments;
• course structures, curricula and learning pathways;
• graphics, illustrations, photographs and icons;
• certificates and certificate designs;
• website layouts, interfaces and software;
• logos, names, branding and visual identity;
• databases and organized collections of Content.

The Services and Content may be protected by copyright, trademark, database, unfair competition and other intellectual property laws.

17.2 No transfer of ownership

Creating an account, purchasing a membership or accessing a Course does not transfer ownership of any Content or intellectual property right to you.

You receive only the limited personal licence expressly described in these Terms.

17.3 Bevlore name and branding

The Bevlore name, logo, visual identity and related branding may not be copied, modified, registered, used or presented in a way that suggests authorization, partnership or endorsement without prior written permission.

17.4 Third-party materials

Certain materials may belong to third-party licensors or service providers.

Those materials remain subject to the rights of their respective owners and may not be used outside the Services unless separately authorized.

17.5 Reporting infringement

If you believe that material available through Bevlore infringes your intellectual property rights, contact:

Your notice should identify:

• the protected work or right concerned;
• the allegedly infringing material;
• where that material appears on Bevlore;
• your contact information;
• the basis on which you claim ownership or authorization to act for the rights holder.

18. Personal Licence

18.1 Limited licence

Subject to your compliance with these Terms, Bevlore grants you a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Services.

This licence is granted solely for your private, personal and non-commercial educational use.

18.2 Permitted use

While your account and applicable membership remain active, you may:

• stream authorized course videos through the platform;
• read lessons and educational materials;
• complete quizzes and assignments;
• track your personal learning progress;
• download resources only where an official download function is provided;
• print authorized PDFs for your own private educational use.

18.3 Restrictions

Except where expressly authorized by Bevlore or required by mandatory law, you may not:

• copy, reproduce or republish the Content;
• share Content with another person;
• display Content publicly;
• record, capture or download streaming videos;
• redistribute quizzes, answers or assessments;
• sell, rent, license or sublicense Content;
• use Content in another educational or commercial programme;
• translate or adapt Content for redistribution;
• remove copyright, branding or ownership notices;
• create derivative commercial products based substantially on the Content.

18.4 Internal workplace use

A personal membership does not authorize you to use Bevlore Content to train employees, colleagues, clients or groups.

Separate written permission or a business licence may be required for organizational or group use.

18.5 End of licence

The licence ends when:

• your right to access the relevant Content expires;
• your account is terminated;
• your membership ends;
• you materially breach these Terms.

Any authorized PDFs retained after cancellation remain subject to the restrictions in these Terms.

19. Artificial Intelligence, Scraping and Data Mining

19.1 Automated collection prohibited

You must not use robots, crawlers, scrapers, scripts, browser automation, extraction software or similar tools to collect, download, monitor or reproduce Bevlore Content.

This restriction applies whether the collection is performed manually at scale, automatically or through a third-party service.

19.2 Artificial intelligence training

You may not use Bevlore Content, whether alone or combined with other material, to:

• train an artificial intelligence model;
• fine-tune or evaluate a machine-learning system;
• create embeddings, vector databases or training datasets;
• develop a chatbot or automated educational assistant;
• generate competing educational products;
• create synthetic datasets derived from Bevlore Content;
• supply Content to another person or company for any of these purposes.

19.3 Prompting and reproduction

You must not upload substantial Bevlore Content to generative artificial intelligence services for summarization, rewriting, translation, extraction, reproduction or commercial reuse.

This does not prohibit reasonable personal study practices that do not involve copying, disclosing, storing or redistributing substantial protected Content through an external service.

19.4 Search engines

Bevlore may permit legitimate search-engine indexing of public pages in accordance with its technical instructions.

Such permission does not authorize the extraction of restricted course materials, account information, databases or paid Content.

19.5 Reservations of rights

Bevlore expressly reserves its rights concerning text and data mining, automated extraction, machine learning and artificial intelligence use to the extent permitted by applicable law.

Nothing in these Terms restricts an exception or right that cannot legally be excluded by contract.

20. Prohibited Conduct

You must use Bevlore lawfully, honestly and only for its intended educational purpose.

You must not:

• share, sell or transfer your account;
• circumvent payment or membership restrictions;
• access Content outside your authorized membership level;
• copy, pirate or redistribute Content;
• share quiz answers or certificate requirements;
• submit plagiarized or fraudulent assignments;
• impersonate another person;
• use false billing or identity information;
• initiate a fraudulent payment dispute or chargeback;
• interfere with another user’s access;
• harass, threaten or abuse Bevlore personnel;
• upload malware, harmful code or corrupted files;
• use the Services for unlawful activity;
• damage the reputation, security or operation of Bevlore;
• falsely represent a Bevlore certificate as an accredited qualification or professional licence.

20.1 Commercial exploitation

You must not use the Services or Content to operate, promote or supply a competing course, training platform, database, publication or commercial educational service.

20.2 Systematic reproduction

You must not systematically reproduce small portions of Content where the cumulative effect is equivalent to copying a substantial part of a Course, programme or database.

20.3 Misuse of certificates

You must not alter, fabricate, sell, transfer or misrepresent a Bevlore certificate.

Certificates may not be used to imply accreditation, licensing, employment status or professional authorization that Bevlore has not expressly granted.

21. Security and Reverse Engineering

21.1 Security restrictions

You must not attempt to compromise, test or bypass the security of Bevlore without prior written authorization.

Prohibited activity includes:

• attempting to obtain unauthorized access;
• bypassing login, payment or enrolment controls;
• probing or scanning the platform for vulnerabilities;
• intercepting data or communications;
• disabling technical protection measures;
• circumventing access restrictions;
• automating enrolment or account creation;
• using stolen credentials or session information;
• exploiting bugs or configuration errors;
• interfering with servers, networks or platform availability.

21.2 Reverse engineering

Except where mandatory law expressly permits it, you must not:

• reverse engineer the platform;
• decompile or disassemble software;
• derive source code or underlying technical methods;
• clone platform functions or interfaces;
• reproduce protected design or software elements for a competing service.

21.3 Vulnerability reporting

If you discover a possible security vulnerability, you must not exploit it, disclose it publicly or use it to access Content or data.

Report the issue promptly to:

21.4 Protective measures

Where Bevlore reasonably suspects unauthorized access, fraud, piracy or a security threat, it may:

• terminate active sessions;
• reset account credentials;
• temporarily restrict access;
• request identity or payment verification;
• preserve relevant technical records;
• suspend or terminate the affected account;
• report unlawful activity to the appropriate authorities.

22. Responsible Alcohol Education

22.1 Educational purpose

Bevlore provides educational content relating to wine, spirits, beer, cocktails, bartending and hospitality.

The Services are intended to develop knowledge and professional understanding. They are not intended to encourage excessive, unlawful or irresponsible alcohol consumption.

22.2 Adult users

Bevlore is intended only for users aged 18 or over.

Users remain responsible for complying with the legal drinking age and all other alcohol-related laws applicable in their country or location.

22.3 Responsible behaviour

You are responsible for applying course information safely, responsibly and lawfully.

You must comply with all applicable rules concerning:

• the purchase and possession of alcohol;
• the service and sale of alcoholic beverages;
• workplace and licensing requirements;
• health and safety;
• responsible consumption;
• drink-driving and public-safety laws.

22.4 No medical or health advice

Content concerning alcohol, ingredients, tasting or consumption is provided for educational purposes only.

It does not constitute medical, nutritional, therapeutic or public-health advice.

Users with health concerns, allergies, medication interactions, pregnancy-related concerns or alcohol-dependency concerns should seek advice from an appropriately qualified professional.

22.5 French health warning

23. Third-Party Services and External Links

23.1 Service providers

Bevlore may rely on third-party providers to operate parts of the Services.

These providers may include:

• payment processors such as Stripe;
• website and hosting providers;
• learning-management software providers;
• email-delivery providers;
• analytics providers;
• video-hosting or embedded-media providers;
• security, backup and infrastructure providers.

Your use of a third-party service may also be governed by that provider’s own terms and privacy policy.

23.2 External links

Courses or public pages may contain links to external websites, books, publications, producers, wineries, breweries, distilleries or other resources.

External links are provided for information or convenience only.

Unless expressly stated otherwise, Bevlore does not control, endorse or assume responsibility for:

• external website content;
• third-party products or services;
• external privacy or security practices;
• the continued availability of linked resources;
• statements made by third parties.

23.3 Third-party interruptions

A third-party service failure may temporarily affect payment, video playback, authentication, email delivery or platform availability.

Bevlore will take reasonable steps to manage such interruptions but does not control third-party infrastructure.

24. Platform Availability and Maintenance

24.1 No uninterrupted-access guarantee

Bevlore aims to maintain reliable access to the Services but does not guarantee that the platform will always be available, uninterrupted, error-free or compatible with every device, browser or internet connection.

24.2 Maintenance

Bevlore may temporarily restrict access to perform:

• scheduled or emergency maintenance;
• software updates;
• security improvements;
• server or hosting changes;
• content migrations;
• technical troubleshooting.

Where reasonably possible, Bevlore may provide advance notice of material planned interruptions.

24.3 Technical requirements

You are responsible for maintaining:

• a suitable device;
• a supported web browser;
• a stable internet connection;
• current operating-system and security updates;
• software required to open downloaded resources.

24.4 Support

Users experiencing a technical issue may contact:

Bevlore may request reasonable information, screenshots or technical details to investigate a reported issue.

24.5 Mandatory digital-service rights

Nothing in this section excludes mandatory consumer remedies relating to paid digital content or digital services that are not supplied or do not conform to the contract.

25. Suspension and Termination

25.1 Suspension by Bevlore

Bevlore may temporarily restrict or suspend an account where reasonably necessary to:

• investigate suspected fraud or account sharing;
• protect the platform or other users;
• respond to a security incident;
• resolve failed or disputed payments;
• prevent piracy or unauthorized distribution;
• address a suspected breach of these Terms;
• comply with a legal or regulatory obligation.

25.2 Termination for breach

Bevlore may terminate an account or membership where the user materially or repeatedly violates these Terms.

Grounds may include:

• account sharing;
• piracy or copyright infringement;
• payment fraud or abusive chargebacks;
• cheating or certificate fraud;
• scraping or artificial-intelligence training;
• security attacks or unauthorized access attempts;
• illegal, abusive or harmful conduct;
• repeated violations following a warning.

25.3 Immediate action

Bevlore may act without prior notice where immediate restriction is reasonably necessary to prevent fraud, security harm, unlawful activity, data loss or serious intellectual-property infringement.

25.4 Consequences of termination

Following termination:

• access to the account may end immediately;
• paid and free courses may become unavailable;
• certificates obtained fraudulently may be revoked;
• quiz results or course progress may be removed;
• retained downloaded files remain subject to these Terms;
• provisions intended to survive termination remain effective.

25.5 Refunds following termination

Termination for a material breach does not automatically entitle the user to a refund.

This does not restrict any refund or remedy required by mandatory law.

25.6 Account deletion requested by the user

You may request deletion of your account, subject to legal, accounting, fraud-prevention and record-retention obligations.

Account deletion may permanently remove access to course progress, certificates, assignments and other account data.

26. Educational Disclaimer

26.1 Educational information only

Bevlore provides educational information based on the knowledge, experience and sources available when Content is created or updated.

The Services do not constitute:

• legal advice;
• medical or nutritional advice;
• financial or tax advice;
• employment advice;
• licensing or regulatory advice;
• a guarantee of professional competence.

26.2 No guaranteed results

Bevlore does not guarantee:

• employment or promotion;
• admission to another educational programme;
• business or financial success;
• particular examination results;
• professional recognition of a certificate;
• improvement in income or career opportunities.

26.3 User responsibility

You remain responsible for:

• evaluating the relevance of course information;
• applying what you learn safely and lawfully;
• obtaining licences or qualifications required locally;
• following employer and workplace procedures;
• verifying information where professional risk is involved.

26.4 Evolving subject matter

Beverage production, hospitality practices, laws, standards, markets and professional methods may change over time.

Although Bevlore may update Content, it does not guarantee that every statement reflects the most recent rule or professional practice in every jurisdiction.

27. Limitation of Liability

27.1 Mandatory rights preserved

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Nothing in these Terms restricts mandatory consumer rights, including rights relating to digital-content and digital-service conformity.

27.2 User decisions

To the extent permitted by law, Bevlore is not responsible for decisions, conduct or losses resulting from the way a user interprets or applies educational Content.

27.3 Indirect and professional losses

To the extent permitted by applicable law, Bevlore is not liable for indirect, incidental or consequential losses, including:

• loss of profits or revenue;
• loss of business opportunity;
• loss of employment or promotion;
• loss of reputation;
• loss of anticipated savings;
• business interruption;
• loss caused by reliance on educational Content.

27.4 User equipment and connectivity

Bevlore is not responsible for problems caused solely by the user’s device, browser, software, internet connection or failure to maintain adequate security.

27.5 Third parties

To the extent permitted by law, Bevlore is not responsible for loss caused solely by an independent third-party service or external website outside Bevlore’s reasonable control.

27.6 Direct liability

Any limitation in this section applies only to the maximum extent permitted by law and will be interpreted consistently with mandatory French and European consumer protections.

28. Force Majeure

Bevlore will not be responsible for a delay or failure caused by an event beyond its reasonable control where the legal requirements of force majeure are satisfied.

Such events may include, depending on the circumstances:

• natural disasters;
• fire, flood or severe weather;
• war, terrorism or civil unrest;
• government action or legal restrictions;
• major telecommunications or energy failure;
• widespread hosting or cloud-service outage;
• serious cyberattack;
• epidemic or public-health emergency;
• other exceptional and unavoidable events.

Bevlore will take reasonable steps to reduce the impact of the event and restore affected Services when reasonably possible.

Mandatory consumer rights remain unaffected.

29. Privacy and Personal Data

Bevlore processes personal data in accordance with its Privacy Policy and applicable data-protection law.

Personal data may include:

• name and contact details;
• account and profile information;
• billing and transaction information;
• learning progress and quiz results;
• certificates;
• assignments and uploaded files;
• technical, security and analytics information.

Stripe processes complete payment-card information independently. Bevlore does not directly store complete card details.

Further information about legal bases, recipients, retention, international transfers and user rights will be provided in the Bevlore Privacy Policy.

30. Changes to These Terms

Bevlore may update these Terms to reflect:

• changes to the Services;
• new features or membership levels;
• technical or security developments;
• changes in law or regulatory guidance;
• changes to third-party services;
• clarifications or improvements to these Terms.

The current version will display its latest update date.

Where a material change affects an active membership or the user’s contractual rights, Bevlore will provide reasonable notice where required by law.

A material change will not apply retroactively where prohibited by applicable law.

Continuing to use the Services after a validly notified change takes effect constitutes acceptance of the revised Terms, except where separate express consent is legally required.

31. Governing Law and Disputes

31.1 French law

These Terms are governed by French law.

31.2 Mandatory consumer protections

If you are a consumer residing outside France, you may also benefit from mandatory consumer protections applicable in your country of residence.

Nothing in these Terms removes rights that cannot legally be excluded by a choice-of-law clause.

31.3 Contacting Bevlore first

Before commencing formal proceedings, users are encouraged to contact Bevlore and provide sufficient information about the dispute.

Bevlore will make reasonable efforts to review and resolve the issue directly.

31.4 Competent courts

Any dispute that cannot be resolved amicably may be submitted to the courts having jurisdiction under applicable procedural and consumer-protection law.

Nothing in these Terms requires a consumer to give up a legally protected right to bring proceedings before a competent court.

32. General Provisions and Contact

32.1 Entire Agreement

These Terms of Use, together with our Privacy Policy, Cookie Policy and any additional terms that expressly apply to specific Services, constitute the entire agreement between you and Bevlore regarding your use of the Services.

They replace any previous agreements, communications or understandings relating to the same subject matter.

32.2 Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision shall be interpreted, modified or, where necessary, severed only to the minimum extent required.

The remaining provisions shall remain in full force and effect.

32.3 No Waiver

A failure or delay by Bevlore to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other right available to Bevlore.

32.4 Assignment

You may not assign, transfer or sublicense your account, membership or any rights granted under these Terms.

Bevlore may transfer its rights or obligations under these Terms as part of a merger, acquisition, business reorganization or the transfer of all or part of its business, subject to applicable law.

32.5 Language

These Terms are published in English.

If a translation is provided for convenience, the English version shall prevail to the extent permitted by applicable law.

32.6 Contact Information

If you have any questions regarding these Terms or the Services, you may contact us using the information below.